Terms & Conditions
Last updated: 12/11/2025
Welcome to Obelix Arts LLP (“we,” “us,” or “our”).
By accessing or using our website [www.obelixarts.com] or engaging our services, you agree to these Terms and Conditions. Please read them carefully before using our site or services.
1. Nature of Services
Obelix Arts LLP is a registered Indian Limited Liability Partnership engaged in curating live events, providing performing artists, and offering music education services to institutions and clients. We do not sell tangible goods or conduct e-commerce transactions on this website.
2. Engagement of Services
All services are subject to written confirmation via formal proposal, quotation, or performance agreement. Service engagements become binding only upon mutual acceptance of a signed contract and/or payment of an advance invoice.
3. Payments
Payments for services must be made as specified in the issued invoice or contract. Advance payments secure the engagement and are typically non-refundable unless otherwise stated in the agreement.
4. Cancellations
Cancellation terms are governed by the individual service contract or event agreement. Generally:
Cancellations by clients within 7 days of the event date may result in forfeiture of advance payments.
In the unlikely event of cancellation by Obelix Arts LLP (except in cases of force majeure), any received advance will be refunded in full.
5. Limitation of Liability
We strive to deliver services of the highest professional standard. However, we are not liable for delays or non-performance resulting from circumstances beyond our control, such as government restrictions, natural disasters, or venue failures.
6. Governing Law
These Terms are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Kolkata, West Bengal.
Return and Refund Policy
Last updated: 12/11/2025
As Obelix Arts LLP provides customised services related to live performances, events, and music education, we do not offer product returns or exchanges.
However, refund requests may be considered under the following conditions:
If Obelix Arts LLP cancels an engagement for reasons other than force majeure, the advance payment will be refunded in full.
If a client cancels after a service has been confirmed, refunds (if any) will be governed by the cancellation clause in the respective service agreement.
Refunds are processed via bank transfer within 14 business days after approval.
For refund-related inquiries, please email: obelixartsllp@gmail.com
Shipping and Delivery Policy
Last updated: 12/11/2025
Shipping Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within Not Applicable or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. OBELIX ARTS LLP is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within Not Applicable rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on +918766615567 or obelixartsllp@gmail.com
Privacy Policy
Last updated: 12/11/2025
Obelix Arts LLP (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal details such as your name, email address, phone number, and organisation, when you contact us or fill out a form on our website.
Communication records such as emails, messages, and enquiries related to our services.
Technical data such as your IP address, browser type, and usage statistics collected automatically for analytical purposes.
2. How We Use Your Information
Your information is used only to:
Respond to your enquiries and provide requested services.
Send proposals, quotations, invoices, and service-related updates.
Improve our website and client experience.
Comply with legal or regulatory obligations.
We do not sell, rent, or trade your personal data to any third parties.
3. Data Storage and Security
We store your personal data securely and take reasonable precautions to prevent loss, misuse, or unauthorised access.
Electronic communications are handled using secure servers and standard industry safeguards.
4. Sharing of Information
We may share your information only with:
Trusted service partners (e.g., contracted musicians or educators) directly involved in your project.
Governmental or legal authorities, if required by law or court order.
All such third parties are bound to handle your information responsibly and confidentially.
5. Cookies
Our website may use cookies to improve user experience and analyse web traffic. You can disable cookies through your browser settings at any time, although some features may not function properly as a result.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined above, unless a longer retention period is required by law.
7. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent to receive communications from us.
To exercise these rights, please contact us at: obelixartsllp@gmail.com
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Obelix Arts LLP
Registered Office: 58/10 Bangal Para 2nd Bye Lane, DS Lane, Andul Road, Howrah 711109, West Bengal, India
📧 obelixartsllp@gmail.com
📞 +91 87666 15567
